The CreateArtForLife Store
Return & Refund Policy
Cancellations and Refunds:
We accept cancellation requests any time before the order is shipped. In case your credit card/debit card/bank account was already charged for the order, we shall process the refund immediately following cancellation of order, subject to deductions for any banking transaction charges incurred by us pursuant to your order and its cancellation.
Once, the product is shipped, unfortunately, the order cannot be cancelled.
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REFUND AND RETURN POLICY:
We ensure our shipments go through quality and packaging check before dispatch. However, in case there is any damage, here’s how you can get a refund:
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Refund Eligibility: CreateArtForLife offers refund only in case of a manufacturing defect or damage due to transportation.
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Full unboxing video is required starting from opening the parcel to the damaged product wanting to be returned.
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Refund will not be made in cases of damage due to normal wear and tear, incidental damage due to malfunctioning of product, and negligence on part of the customer.
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If you are eligible for a refund, you may notify us within 2 days from the date of delivery and ship the product back to us.
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Keep the packing intact while returning the product.
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Refund would be processed once we receive the product and confirm the damage
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Refund once confirmed, would take around a week to reflect through your original source of payment.
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Note* Currently All transactions are processed in Indian Rupees (INR).